Frequently Asked Questions

Find answers to common questions about our sewing machine components and accessories

How do I know if a part is compatible with my sewing machine?

Compatibility is listed in the product description. You can search by your machine's make and model number to find guaranteed fitment parts.

Are your parts genuine OEM or high-quality replacements?

We offer both. Genuine manufacturer parts (OEM) are labeled accordingly, while our aftermarket parts are tested to meet or exceed original specifications.

What should I do if my machine model isn't listed?

Please contact our technical support team with your model number and a photo of the part you need; we can often source specialized components.

Do you offer bulk discounts for repair shops?

Yes, we provide wholesale pricing for certified repair businesses and high-volume orders. Please reach out via our contact page.

Can I return a part if it doesn't solve my machine's issue?

Yes, we accept returns on most unused parts within 30 days. Please note that some electronic components may be subject to specific return conditions.

Do you provide installation guides for the parts you sell?

Many of our parts include digital installation diagrams. We also maintain a library of video tutorials for common repairs like belt and motor replacements.